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Recently, I had a conversation with the managing partner of a firm that was facing significant
challenges due to their rapid growth. Over the past three to four years, their firm had tripled in
size, and they were struggling to keep up with the demands of operating at this new scale.
As we discussed their situation, it became clear to me that their operating model hadn’t evolved
to match their expansion. Their internal systems and processes were still designed for a much
smaller organization. These outdated structures, which had served them well in the past, were
now creating bottlenecks and inefficiencies.
One of the first areas I addressed was their governance model. I explained that while a relaxed,
informal governance approach works well for smaller firms, it becomes a liability as the
organization grows. Larger firms require more structured collaboration, broader partner
participation, and increased accountability. With more people, departments, and complexity, it
was critical to establish clearer checks and balances and to redesign their compensation process
to align with their new scale.
To help them, I started by assessing their existing systems and identifying the gaps. I worked
closely with their leadership team to implement a governance framework that promoted
accountability and teamwork while maintaining the firm’s collaborative culture. Together, we
developed structured processes that streamlined decision-making and clarified roles and
responsibilities across departments.
Additionally, I helped them transition their compensation process to a model that rewarded
performance and collaboration, which encouraged alignment with the firm’s strategic goals. This
not only motivated the partners but also created a sense of shared purpose across the
organization.
By addressing these challenges, I was able to help the firm turn their rapid growth into a
sustainable advantage. Their operations, governance, and internal processes are now aligned with
their new size and ambitions, positioning them for continued success.